1Identify the crack type before ordering glass — a crack from the edge is typically thermal stress or frame pressure; a crack from a point is impact; a crack that follows straight across the center of the pane is likely stress from a warped frame; each type has a different root cause that must be addressed alongside the glass replacement
2Measure each bay panel individually — bay window panels are rarely standard sizes; the center panel, side panels, and transom sections above each have different dimensions; measure each panel in place with the frame as-is, and order each pane separately to the as-measured size
3Address any water infiltration at the bay roof before replacing glass — installing new glass into a wet bay frame will produce the same moisture-driven cracking within a short period; inspect and repair the bay roof flashing and any frame rot before proceeding with glass replacement
4Use the correct glass specification for each panel — large center panels should be specified in glass thickness appropriate for the pane size; Low-E coatings on bay window glass reduce thermal stress by limiting solar heat gain; tempered glass is appropriate for any bay window panel that could be reached by an occupant
5Replace glazing compound in older single-pane bay windows with a flexible modern glazing sealant rather than oil-based compound — flexible sealant accommodates the thermal cycling that hardened compound cannot, reducing future stress crack risk significantly
6For bay windows showing structural settlement causing ongoing frame racking, consult a structural engineer or contractor about the bay cantilever support before investing in glass replacement — new glass will crack in the same pattern if the frame movement is not addressed first