1Document the exact entry point by inspecting the window during or immediately after rain. Use a flashlight to trace the water path from where it appears on the sill back to its true origin. What appears to be water coming through the glass is often actually water tracking along the frame and emerging at a low point. Correct identification of the entry point is essential — applying caulk to the wrong location will not stop the leak.
2Remove all existing exterior caulk at the window perimeter using a caulk removal tool or utility knife. Do not simply apply new caulk over old — the old bead must be fully removed and the surface cleaned of any residual material before new caulk adheres properly. Use a paintable silicone-polyurethane hybrid caulk rated for exterior masonry and window applications. Apply in a single continuous bead, tooling it into the joint before it skins.
3Inspect the head flashing by carefully removing the exterior trim piece above the window (or using a camera where access is limited). The flashing should overlap the top of the window frame and direct water away from the frame onto the face of the exterior finish. Missing, corroded, or improperly lapped flashing must be replaced by a professional, as correct installation requires understanding the wall assembly layers.
4Clear weep holes using a thin wire or compressed air. Weep holes are typically small rectangular openings at the bottom of the window frame sill, spaced every 12–18 inches. After clearing, pour a small amount of water into the exterior track and verify that it exits through the weep holes rather than backing up into the interior.
5For glazing compound failure on single-pane windows, remove all loose and cracked compound using a heat gun and putty knife, then apply new oil-based glazing compound and tool it to a smooth beveled profile. Allow to cure for at least 7 days before painting. This is a temporary solution — single-pane windows with widespread glazing failure are candidates for full replacement with insulated glass units.
6If the leak persists after exterior caulk and weep hole remediation, engage ${theme.businessName} at (703) 470-7867 for a professional diagnosis. Water intrusion that has been ongoing can cause hidden rot in the rough opening framing, and continued water entry will accelerate structural damage. A photo estimate at /photo-estimate allows our technicians to assess likely entry points before the service visit.