1Confirm seal failure before taking action — fogging between panes is definitive confirmation; if you suspect argon loss without visible fogging, a thermal camera scan of the window surface on a cold day will show areas of higher conductivity corresponding to argon-depleted zones
2Understand that argon cannot be refilled in an installed IGU — there is no field procedure for recharging an installed double-pane unit; once the seal is broken and the gas has escaped, the only restoration of thermal performance is replacement of the insulated glass unit
3Assess the window frame condition — if the frame is sound, only the IGU needs replacement through /services/insulated-glass-repair; this preserves the frame investment and is significantly less expensive than full window replacement; if the frame is rotted, warped, or has failed hardware, full window replacement through /services/window-glass-replacement is the appropriate path
4Obtain a custom-measure IGU replacement — replacement IGUs are fabricated to the exact dimensions of the failed unit including glass thickness, spacer width, and any glass coatings such as Low-E that were present in the original unit; a professional measurement ensures the replacement fits the existing frame precisely
5Have the replacement IGU installed by a qualified glazier — the installation requires careful removal of the failed unit, frame cleaning, new glazing tape or compound, and correct setting block placement to support the new unit without edge stress
6Consider upgrading the glass specification at replacement time — if replacing a standard clear IGU, the same installation effort can accommodate a Low-E glass upgrade or enhanced gas fill (krypton or higher-concentration argon) that significantly improves the window's energy performance beyond its original specification